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Insights

A compilation of recent, high-quality business insights from our businesses that brings together some of the best ideas and stories on Vision and Ideas, Strategy Execution, Top Leadership Effectiveness, and Talent and Succession.


Addressing the Root Causes of Risk in Clinical Trials

Background As Pharmaceutical companies shift their emphasis away from the blockbuster model, they need to bring a broader portfolio of drugs to market. This escalates the complexity of clinical trials—the most costly and time-consuming component of the drug R&D cycle—through higher costs, recruitment challenges and new training demands. A potentially more serious problem is discussed […] Read More »


HLG Notebook | June 2014

1. Data Nerds 1, FIFA 0 It appears that no sporting event can avoid the data analytics/social media grinder. Google, as one might have predicted, has assembled a team of analysts and infographic specialists to interpret every minute of the World Cup. Their analysis puts the U.S. on top: The U.S. may struggle to keep […] Read More »


SSA Notebook | July 2014

Speed of Service, Company Culture: What Businesses Can Learn from Chipotle’s High-Velocity Burrito Chipotle’s approach to faster and better customer service pays off: the chain recently increased hourly transactions during peak hours by 10 percent. Chipotle focuses on its “four pillars of great throughput.” From “linebackers,” who monitor the countertop, to the extra person between […] Read More »


G100 Network Notebook | June 2014

Was Clay Christensen Wrong About Disruption? Clayton Christensen’s 1997 landmark study of disruptive markets, The Innovator’s Dilemma, continues to drive discussion about innovation and new competitors. But nearly twenty years later, are his conclusions about disruption still persuasive? Jill Lepore re-examines the book in the most recent New Yorker and concludes that he got the […] Read More »


High Lantern Group Notebook | May 2014

1. Better Left Unread Did you miss the World Bank’s report on global purchasing parities? Didn’t link to the study on Latin American land reform? Don’t worry, you’re not alone. Thanks to an astonishingly candid report by the Bank itself, we can now be sure that hardly anyone downloads the hundreds of reports they publish […] Read More »


Why We Fail at Feedback – and How We Can Do Better

Miles To Go | Volume 1 | Issue 2 | Summer 2014 For many leaders, the discomfort felt in receiving feedback about their performance is surpassed only by the discomfort in giving feedback.   This comes through loud and clear when you look at how well CEOs are mentoring their management team – a process […] Read More »


G100 Network Notebook | May

Where eBay Beats Google This Wired report explains why eBay, not Google, will win the next frontier of computing: language translation. Their secret? eBay engineers use global transaction data, an objective tool Google doesn’t have. Because eBay’s massive user base is coming to eBay not for esoteric academic or technical conversations but the simple back-and-forth […] Read More »


The New Era of Corporate Transparency: An Interview with G100 Network CEO Scott Miller

For this audio interview, Tom Gardner sat down with Scott Miller, CEO of the G100 Network, a group of more than 200 leading CEOs who meet to discuss best practices in the new era of corporate transparency. The former CEO of both Hyatt Hotels (NYSE: H) and United Infrastructure, Miller served on the board of AXA Financial, as well as several private companies, and is a special advisor to General Atlantic Partners. Miller is also a member of the boards of the Aspen Community Foundation and The Kravis Leadership Institute. Read More »


CEO Forum Interview With Scott Miller

Scott Miller| CEO – G100 Network Succeeding at Succession Scott Miller currently serves as CEO of G100 Network, a network of private learning communities for current and rising CEOs and the senior executives who work with them. The cornerstone of G100Network is G100, a private group of chief executives of the world’s largest and most […] Read More »


G100 Network Notebook | April 2014

Palmisano Post IBM Former IBM CEO Sam Palmisano tells companies to shift toward an integrated business model: one global supply chain for products, services, talent, capital, and ideas. Palmisano believes the days of managing region by region are fading. This is what he calls “the globally integrated enterprise,” which he described in a recent speech: […] Read More »